> For the documentation index, fetch https://sync.so/docs/llms.txt. Append .md to a page URL for Markdown. Documentation-search MCP: https://sync.so/docs/_mcp/server.

# Installation Guide

> Step-by-step instructions to install and launch the sync. labs plugin in Adobe Premiere.

This guide walks you through installing the Sync Labs plugin for Adobe Premiere, launching it for the first time, and signing in to your Sync Labs account.

## Prerequisites

* **Adobe Creative Cloud** installed and up to date.
* **Adobe Premiere 2025 (v25.6) or later** — older versions are not supported.
* A **Sync Labs account** — [sign up here](https://sync.so/login) if you don't have one.

## Where to Get the Plugin

#### Adobe Marketplace (Recommended)

The Sync Labs plugin is available on the **Adobe Marketplace**. This is the recommended way to install and keep the plugin up to date.

1. Visit the [Sync Labs plugin on the Adobe Marketplace](https://sync.so/download/premiere-plugin) or search for **Sync Labs** in Creative Cloud under **Stock & Marketplace** > **Plugins**.
2. Click **Install**.
3. Creative Cloud will handle the rest — once it's done, the plugin is ready to use in Adobe Premiere.

![Sync Labs plugin listing on the Adobe Marketplace](https://assets.sync.so/premiere-plugin/docs/adobe-marketplace-listing.png)

## Opening the Plugin in Adobe Premiere

#### Launch Adobe Premiere

Open Adobe Premiere and load an existing project or create a new one.

#### Open the Sync Labs plugin

In the menu bar, go to **Window** > **UXP Plugins** > **Sync Labs**.

> **Warning**
>
> If you don't see **Sync Labs** under **UXP Plugins**, see the [Troubleshooting](#the-plugin-doesnt-appear-in-the-uxp-plugins-menu) section below.

#### Dock the panel and sign in

The Sync Labs plugin panel will appear as a floating window. You can dock it anywhere in your Adobe Premiere workspace — drag it to the side, bottom, or next to your other panels. Sign in with your Sync Labs account to start generating.

![Sync Labs plugin panel docked in Adobe Premiere with sign-in](https://assets.sync.so/premiere-plugin/docs/plugin-panel.png)

## Troubleshooting

### The plugin doesn't appear in the UXP Plugins menu

In some cases, Adobe Premiere needs plugin loading to be enabled in its settings. This can happen even with Adobe Marketplace installs. If you installed the plugin but don't see it under **Window > UXP Plugins**, follow these steps:

#### Open Plugin Settings

In Adobe Premiere, go to **Settings...** > **Plugins...** — you can also find this by opening the **Help** menu and searching for "Plugins".

![Adobe Premiere Settings > Plugins menu path](https://assets.sync.so/premiere-plugin/docs/settings-plugins-menu.png)

#### Enable plugin loading

In the Plugins settings panel, make sure the option to load plugins is checked.

![Plugins settings panel with the load plugins option enabled](https://assets.sync.so/premiere-plugin/docs/plugins-settings-panel.png)

#### Restart Adobe Premiere

Completely quit Adobe Premiere (not just close the project) and relaunch it.

#### Check the UXP Plugins menu again

Go to **Window** > **UXP Plugins** and look for **Sync Labs**. The plugin should now be visible.

> **Info**
>
> This setting does not affect the stability of Adobe Premiere or other plugins. It simply ensures extensions are loaded on startup.

#### The plugin panel is blank or unresponsive

* Make sure you have an active internet connection — the plugin needs to communicate with Sync Labs' servers.
* Try closing the panel and reopening it from **Window** > **UXP Plugins** > **Sync Labs**.
* If the issue persists, restart Adobe Premiere.

#### Sign-in issues

* Verify that your Sync Labs account is active by signing in at [sync.so/login](https://sync.so/login).
* If you're behind a corporate firewall or VPN, make sure traffic to `sync.so` and `*.sync.so` is not blocked.

#### Installing on Windows ARM (Parallels)

If you're running Windows on ARM (for example, using Parallels on an Apple Silicon Mac), the Adobe Marketplace installation method won't work. Adobe's Creative Cloud Stock & Marketplace tab isn't available on Windows ARM, so you won't see the Sync Labs plugin listed.

This limitation applies to the Marketplace installation channel. Use the [current official download page](https://sync.so/download/premiere-plugin) for supported installation options, or contact [support@sync.so](mailto:support@sync.so) with your operating system and Premiere version.

## Uninstall

To remove the Sync Labs plugin, open **Adobe Creative Cloud**, navigate to **Stock & Marketplace** > **Plugins** > **Installed Plugins**, find Sync Labs, and click **Uninstall**.

> Step-by-step instructions to install and launch the sync. labs plugin in Adobe Premiere.