> For the documentation index, fetch https://sync.so/docs/llms.txt. Append .md to a page URL for Markdown. Documentation-search MCP: https://sync.so/docs/_mcp/server.

# Installation Guide

> Step-by-step instructions to install and launch the sync. labs plugin in DaVinci Resolve Studio.

This guide walks you through installing the Sync Labs plugin for DaVinci Resolve, launching it for the first time, and signing in to your Sync Labs account.

## Prerequisites

* **DaVinci Resolve Studio 19.0.2 or later** installed — the plugin does not work with the free edition of DaVinci Resolve.
* A supported operating system: **macOS 14.5 (Sonoma) or later**, or **Windows 10/11 (64-bit, x64)**. Windows on ARM and Linux are not supported.
* Administrator access on your computer — the installer needs it to add the plugin to DaVinci Resolve's system plugin folder.
* A **Sync Labs account** — [sign up here](https://sync.so/login) if you don't have one.

> **Warning**
>
> Workflow Integration plugins only load in **DaVinci Resolve Studio**. If you're on the free edition, the plugin won't appear under Workflow Integrations after installing.

## Where to Get the Plugin

Download the plugin from the Sync Labs download page — it detects your operating system and serves the right installer automatically.

#### Open the download page

Go to [sync.so/download/resolve-plugin](https://sync.so/download/resolve-plugin). Your download starts automatically. If it doesn't, or you're on a different machine than the one you edit on, use the **macOS** / **Windows** links on the page to grab the installer you need.

#### Run the installer

* **macOS** — open the downloaded `.pkg` file and follow the prompts. The installer is signed and notarized by Apple.
* **Windows** — run the downloaded `-setup.exe` and follow the prompts.

The installer will ask for administrator permission, since the plugin installs into DaVinci Resolve's system plugin folder.

#### Restart DaVinci Resolve

If DaVinci Resolve was open during installation, quit it completely and relaunch so it picks up the new plugin.

## Opening the Plugin in DaVinci Resolve

#### Launch DaVinci Resolve Studio

Open DaVinci Resolve and load an existing project or create a new one.

#### Open the Sync Labs plugin

In the menu bar, go to **Workspace** > **Workflow Integrations** > **sync.**

![Workspace > Workflow Integrations > sync. menu in DaVinci Resolve](https://assets.sync.so/resolve-plugin/docs/workflow-integrations-menu.png)

> **Warning**
>
> If you don't see **sync.** under **Workflow Integrations**, see the [Troubleshooting](#the-plugin-doesnt-appear-under-workflow-integrations) section below.

#### Sign in

The Sync Labs panel opens as a window inside DaVinci Resolve. Click **Sign in** — your browser opens to a Sync Labs verification page. Confirm the code shown in the plugin, and once it's verified the plugin signs you in automatically. Head back to DaVinci Resolve to start generating.

![Sync Labs plugin panel in DaVinci Resolve with sign-in](https://assets.sync.so/resolve-plugin/docs/plugin-panel.png)

## Troubleshooting

### The plugin doesn't appear under Workflow Integrations

#### Confirm you're running DaVinci Resolve Studio

Workflow Integration plugins only load in the **Studio** edition. The free edition of DaVinci Resolve won't show the plugin under **Workspace > Workflow Integrations**. Check **DaVinci Resolve > About DaVinci Resolve** to confirm your edition.

#### Restart DaVinci Resolve

Completely quit DaVinci Resolve (not just close the project) and relaunch it so it re-scans the Workflow Integrations folder.

#### Re-run the installer

If the plugin still doesn't appear, re-download it from [sync.so/download/resolve-plugin](https://sync.so/download/resolve-plugin) and run the installer again, making sure to approve the administrator prompt.

#### The plugin panel is blank or unresponsive

* Make sure you have an active internet connection — the plugin needs to communicate with Sync Labs' servers.
* Close the **sync.** panel and reopen it from **Workspace** > **Workflow Integrations** > **sync.**
* If the issue persists, restart DaVinci Resolve.

#### Sign-in issues

* If the verification page doesn't open in your browser, copy the code shown in the plugin and visit the verification URL manually.
* Verify that your Sync Labs account is active by signing in at [sync.so/login](https://sync.so/login).
* If you're behind a corporate firewall or VPN, make sure traffic to `sync.so` and `*.sync.so` is not blocked.

#### Timeline export fails

When you generate from a timeline selection, DaVinci Resolve renders the selected range first. If the export fails, try reducing the length of your In / Out selection, or restart DaVinci Resolve and try again.

## Uninstall

To remove the Sync Labs plugin, delete the `sync` folder from your DaVinci Resolve Workflow Integration Plugins directory, then restart DaVinci Resolve:

| OS          | Folder                                                                                             |
| ----------- | -------------------------------------------------------------------------------------------------- |
| **macOS**   | `/Library/Application Support/Blackmagic Design/DaVinci Resolve/Workflow Integration Plugins/sync` |
| **Windows** | `%PROGRAMDATA%\Blackmagic Design\DaVinci Resolve\Support\Workflow Integration Plugins\sync`        |

> Step-by-step instructions to install and launch the sync. labs plugin in DaVinci Resolve Studio.