Plugins & ExtensionsAdobe Premiere Pro

Installation Guide

This guide walks you through installing the Sync plugin for Adobe Premiere Pro, launching it for the first time, and signing in to your Sync account.

Prerequisites

  • Adobe Creative Cloud installed and up to date.
  • Adobe Premiere Pro 2025 (v25.6) or later — older versions are not supported.
  • A Sync account — sign up here if you don’t have one.

Where to Get the Plugin

If you downloaded the Sync plugin from AEscripts, you’ll have a .zip file. Extract it first — inside you’ll find the Sync .ccx plugin file.

Option A: Double-click (Creative Cloud)

If you have Creative Cloud installed, double-click the .ccx file. This opens the Creative Cloud installer — follow the prompts to complete the installation.

Option B: ZXP/UXP Installer

  1. Download the free ZXP/UXP Installer from aescripts.com if you don’t have it.
  2. Open the ZXP/UXP Installer and drag the .ccx file onto the window, or use File > Open to select it.
  3. The installer will handle the rest.

After installation, restart Premiere Pro if it was open.

Opening the Plugin in Premiere Pro

1

Launch Premiere Pro

Open Adobe Premiere Pro and load an existing project or create a new one.

2

Open the Sync plugin

In the menu bar, go to Window > Extensions > Sync.

Window > Extensions > Sync menu in Premiere Pro

If you don’t see Sync under Extensions, see the Troubleshooting section below.

3

Dock the panel and sign in

The Sync plugin panel will appear as a floating window. You can dock it anywhere in your Premiere Pro workspace — drag it to the side, bottom, or next to your other panels. Sign in with your Sync account to start generating.

Sync plugin panel docked in Premiere Pro with sign-in

Troubleshooting

The plugin doesn’t appear in the Extensions menu

In some cases, Premiere Pro needs plugin loading to be enabled in its settings. This can happen even with Adobe Marketplace installs. If you installed the plugin but don’t see it under Window > Extensions, follow these steps:

1

Open Plugin Settings

In Premiere Pro, go to Settings… > Plugins… — you can also find this by opening the Help menu and searching for “Plugins”.

Premiere Pro Settings > Plugins menu path

2

Enable plugin loading

In the Plugins settings panel, make sure the option to load plugins is checked.

Plugins settings panel with the load plugins option enabled

3

Restart Premiere Pro

Completely quit Adobe Premiere Pro (not just close the project) and relaunch it.

4

Check the Extensions menu again

Go to Window > Extensions and look for Sync. The plugin should now be visible.

This setting does not affect the stability of Premiere Pro or other plugins. It simply ensures extensions are loaded on startup.

  • Make sure you have an active internet connection — the plugin needs to communicate with Sync’s servers.
  • Try closing the panel and reopening it from Window > Extensions > Sync.
  • If the issue persists, restart Premiere Pro.
  • Verify that your Sync account is active by signing in at sync.so/login.
  • If you’re behind a corporate firewall or VPN, make sure traffic to sync.so and *.sync.so is not blocked.

Uninstall

To remove the Sync plugin, open Adobe Creative Cloud, navigate to Stock & Marketplace > Plugins > Installed Plugins, find Sync, and click Uninstall.

Next Steps

Once you’re signed in, head back to the Adobe Premiere Pro Plugin overview to learn how to use timeline selection, the media browser, and direct upload.

  • Lipsync Model — learn about the lip sync models available in the plugin
  • Billing — view your plan details and usage information